Featured Delivery: Carthage Fire Department
“[The Command Fire Apparatus team] has gone above and beyond to ensure not only that we got the right fire truck but that we were happy with it.”
When the Carthage, Maine Fire Department began searching for a new, used fire truck, they again went to Command Fire Apparatus for a solution.
Carthage Fire Department had used a former Maine Department of Transportation plow truck with an added 1,600-gallon tank as a fire department tanker. The tanker had 365,000 miles on it, was leaking oil and coolant, and had critical electrical problems. The latest trouble was that its 250 GPM pump died.
Carthage Fire Department Assistant Chief Larry Blodgett said the department had been searching online for a few years to replace the old tanker.
“When I contacted Command Fire Apparatus, they did not have a truck that fit our needs. Soon after, I got an email from Glenn suggesting one, but the price was slightly higher. He was willing to discount the truck due to our being a prior customer,” said Assistant Chief Blodgett. “Bethann was fantastic in making arrangements and assuring the truck would be delivered as promised.”
Assistant Chief Blodgett said the main goal was to get a more dependable fire truck that could be more useful in mutual aid. By having a factory-made fire truck designed for its purpose, rather than a homemade unit cobbled together, the Carthage Fire Department could operate safely and efficiently.
“Glenn and Bethann have been fantastic in helping us. I have spoken to Glenn by phone as he was driving, and I received emails from him on a Sunday evening. He has gone above and beyond to ensure not only that we got the right fire truck but that we were happy with it,” said Assistant Chief Blodgett.
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